Asiakaspalvelua suomeksi: Puhtaanapitoala IV

Asiakaspalvelua suomeksi: Puhtaanapitoala IV

Regular price
€18,00 excl. VAT
Sale price
€18,00 excl. VAT

Invest in your Finnish-language skills today!

Learn Finnish with our fictional cleaner, Ade, who cleans offices and customers' homes for a professional cleaning company.

In this course, you will learn phrases that are useful in different customer service situations and expand your vocabulary. You will also learn about customer service and confidentiality and what nonverbal communication can tell you about your customer.

Includes texts, audio and comprehension, grammar and vocabulary exercises.

Suitable for levels B1 and higher.

The course lasts 60 minutes and covers the following topics:

  • Out of toilet paper
  • "You're late."
  • Duty of confidentiality
  • Out of cleaning products
  • The conference room is booked
  • Non-verbal communication

The self-study material includes 14 inspiring digital exercises and 5 texts that promote your learning. In addition, you will receive a recordable PDF glossary in which you can write the glossary included in the course in your native language.

The study material is freely accessible for 90 days from the date of purchase through our online learning platform.