Collection: Intermediate level

For intermediate-level learners, we have a series called "Asiakaspaluelua suomeksi".

Learn Finnish in authentic worklife settings: public transportation, retail sales, cafes and restaurants, and nursing/healthcare.

Each 60-minute courses includes texts and dialogues for you to listen to and read, comprehension exercises, vocabulary-building activities, and clearly-explained grammar sections.

29 products
  • Asiakaspalvelua suomeksi: Ravintola-ala V
    Asiakaspalvelua suomeksi: Ravintola-ala V

    Learn Finnish phrases and vocabulary for working in the restaurant industry in this 60-minute online course! In this course, you will learn useful phrases to report your absence to your employer and review the names of illnesses and body parts. In addition, you will learn to receive restaurant reservations for private functions and you also learn useful phrases used at a gala dinner. You will also practice vocabulary for table-setting and learn what you can communicate with a knife and fork. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Ravintola-ala IV
    Asiakaspalvelua suomeksi: Ravintola-ala IV

    Learn Finnish phrases and vocabulary for working in the restaurant industry in this 60-minute online course! Study and practice with our fictional waitress Gerli, In this course, expand your vocabulary by learning phrases that are useful in serving customers when taking orders at a coffee shop. You will also practice the more polite, formal Te-form of speaking. Includes pronunciation practice and reading comprehension exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Ravintola-ala III
    Asiakaspalvelua suomeksi: Ravintola-ala III

    Learn Finnish phrases and vocabulary for working in the restaurant industry in this 60-minute online course! Study and practice with our fictional waitress Gerli, who serves customers at the restaurant during lunch and dinner times. In this course, you will learn what to say when, for example, a customer has a remark or a complaint about the food. You will also review vocabulary related to special diets and practice pronunciation and comprehension. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Ravintola-ala II
    Asiakaspalvelua suomeksi: Ravintola-ala II

    Learn Finnish phrases and vocabulary for working in the restaurant industry in this 60-minute online course! Study and practice with our fictional waitress Gerli, who serves customers at the restaurant during lunch and dinner times. In this course, you will learn how to receive starter and dessert orders, recommend dishes from the menu to customers and practice what to say when a customer asks for the bill. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Ravintola-ala I
    Asiakaspalvelua suomeksi: Ravintola-ala I

    Learn Finnish phrases and vocabulary for working in the restaurant industry in this 60-minute online course! Study and practice with our fictional waitress Gerli, who serves customers at the restaurant during lunch and dinner times. Learn to take food orders and ask about table reservations and bills. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Myyntityö V
    Asiakaspalvelua suomeksi: Myyntityö V

    Learn Finnish with our fictional salesperson, Kamila! In this 60-minute course, you will learn the words and phrases needed when reporting your absence to your employer because you are ill and review the names of illnesses and body parts. In addition, you will learn useful words and phrases for responding to emails sent by customers. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Myyntityö IV
    Asiakaspalvelua suomeksi: Myyntityö IV

    Learn Finnish with our fictional salesperson, Kamila! In this 60-minute course, you will learn how to serve customers who are trying on clothes and other items, how to ask if the customer needs help with fitting and practice clothing sizes in Finnish to expand your vocabulary. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Myyntityö III
    Asiakaspalvelua suomeksi: Myyntityö III

    Learn Finnish with our fictional salesperson, Kamila! In this 60-minute course, you will learn phrases that are useful in a variety of problem situations that customers can face. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Myyntityö II
    Asiakaspalvelua suomeksi: Myyntityö II

    Learn Finnish with our fictional salesperson, Kamila! In this 60-minute course, you will learn to serve customers politely in problem situations. You will also hear how to use the conditional tense when speaking politely. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for level B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Myyntityö I
    Asiakaspalvelua suomeksi: Myyntityö I

    Learn Finnish with our fictional salesperson, Kamila! In this 60-minute course, you will learn useful customer service phrases and vocabulary used in checkout work when a customer buys a product, or when a customer needs help in returning or exchanging a product. Includes texts, audio, pronunciation practice and interactive exercises. Suitable for levels B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 8: Menettelyt ja lääkitys
    Sairaanhoitoala 8: Menettelyt ja lääkitys

    In this 60-minute course you will learn vocabulary related to treatment methods and medication. You will also learn to soothe a patient’s anxiety and learn the names of personal aids. There are also example audio dialogs. Includes 20 exercises, 7 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 7: Tutkimukset ja kokeet
    Sairaanhoitoala 7: Tutkimukset ja kokeet

    In this 60-minute course, you will learn the words and phrases needed to explain to a patient the practices related to basic tests and examinations and practice the names of tools needed in nursing. There are also example audio dialogs. Includes 17 exercises, 6 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 6B: Oireet, sairaudet ja tilat
    Sairaanhoitoala 6B: Oireet, sairaudet ja tilat

    In this 60-minute course, you will continue to practice telling a patient about their condition and learn more vocabulary related to illnesses. There are also example audio dialogs. Includes 17 exercises, 7 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 6A: Oireet, sairaudet ja tilat
    Sairaanhoitoala 6A: Oireet, sairaudet ja tilat

    In this 60-minute course you will learn vocabulary and phrases related to symptoms and diseases. You will learn to ask and tell about symptoms and describe the patient's condition. There are also example audio dialogs. Includes 18 exercises, 11 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Puhtaanapitoala V
    Asiakaspalvelua suomeksi: Puhtaanapitoala V

    In this 60-minute online course you will work with Ade, who cleans offices and customers' homes for a cleaning company. In this course you will learn the phrases needed to inform your employer about your absence from work because you are ill and repeat the names of diseases and body parts in Finnish. You will also learn about the conditional tense in Finnish and practice your pronunciation. Suitable for levels B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Puhtaanapitoala IV
    Asiakaspalvelua suomeksi: Puhtaanapitoala IV

    In this 60-minute online course you will work with Ade, who cleans offices and customers' homes for a cleaning company. Learn phrases that are useful in different customer service situations and expand your vocabulary. You will also learn about customer service and confidentiality and what nonverbal communication can tell you about your customer. Includes texts, audio and comprehension, grammar and vocabulary exercises. Suitable for levels B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Puhtaanapitoala III
    Asiakaspalvelua suomeksi: Puhtaanapitoala III

    In this 60-minute online course you will work with Ade, who cleans offices and customers' homes for a cleaning company. Learn vocabulary related to environmentally-friendly cleaning and practice reading the information on labels for cleaning products. Includes texts, audio and comprehension, grammar and vocabulary exercises. Suitable for levels B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Puhtaanapitoala II
    Asiakaspalvelua suomeksi: Puhtaanapitoala II

    In this 60-minute courses, you will learn Finnish with our fictional cleaner, Ade. Work with Ade by learning to pronounce the names of different spaces in Finnish and learning useful phrases for agreeing on a cleaning service. Includes texts, audio and comprehension, grammar and vocabulary exercises. Suitable for levels B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Puhtaanapitoala I
    Asiakaspalvelua suomeksi: Puhtaanapitoala I

    In this 60-minute courses, you will learn Finnish with our fictional cleaner, Ade. Ade cleans offices and customers' homes for a professional cleaning company. With Ade, you will learn the names of cleaning tools and substances and practice discussing, for example, what wishes a customer who has ordered a cleaning service has. Suitable for levels B1 and higher.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 5: Ruoka, ruokavaliot ja syöminen
    Sairaanhoitoala 5: Ruoka, ruokavaliot ja syöminen

    In the fifth of our 60-minute courses, you will learn vocabulary related to eating and diets, including the the language needed to help a patient with dining in a dining room or in a ward. Includes 17 digital exercises, 11 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 4: Vartalo
    Sairaanhoitoala 4: Vartalo

    In the fourth of our 60-minute courses, you will learn the names of the parts of the body in Finnish, also practice the names of clothing and useful colloquial words and phrases needed in practical nursing. Includes 17 digital exercises, 11 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 3: Terveydenhuolto
    Sairaanhoitoala 3: Terveydenhuolto

    In the third of our 60-minute courses, you will learn the names of different healthcare facilities, departments and outpatient clinics, and staff, along with useful language for practical nursing. Includes 17 digital exercises, 11 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Sairaanhoitoala 2: Potilastiedot ja informaatio
    Sairaanhoitoala 2: Potilastiedot ja informaatio

    In the second of our 60-minute courses, you will learn how to ask a patient for their personal information and medical history, their state of health and practice the names of family members and relatives. Includes 20 digital exercises, 5 texts and a downloadable PDF of key vocabulary. Suitable for levels A2-B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
  • Asiakaspalvelua suomeksi: Julkinen liikenne V
    Asiakaspalvelua suomeksi: Julkinen liikenne V

    Continue studying Finnish with our fictional bus driver, Aydin. This 60-minute self-study course covers the words and phrases needed when reporting sick leave, including learning and repeating the names of illnesses and body parts in Finnish. Learn vocabulary, listen to dialogs, and practice your pronunciation. Suitable for learners from level A2 - B1.

    Regular price
    €16,00 excl. VAT
    Sale price
    €16,00 excl. VAT
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