Length: 30 minutes
Who is it for?
Supervisors and team leaders, as well as anyone responsible for developing their organization's leadership skills.
Today’s supervisors and team leaders have a very important role in the overall development of their teams and their workplace culture. Teamwork succeeds best when individuals are able to cooperate and share their opinions in a safe atmosphere.
This course explores how to bring up challenging topics in a constructive way, as well as foster a climate of psychological safety that will help your team perform at its best in varying circumstances. You will also learn through concrete example cases how to prepare for solution-focused dialog.
- Keys to dealing with conflict
- Addressing behavior, underperformance and the impact of personal life on work
- Solution-focused dialog
Purchase includes one download as a zipped SCORM 1.2 package. If your LMS supports another format or you have any other questions about the courses, please contact us at firstname.lastname@example.org
The course can be made available in other languages besides the ones currently in the Learning Store.